Computing and Digital Streaming
- Residence Hall Computing – Wi-Fi and Ethernet
- Village Property Computing – Wi-Fi and Ethernet
- Technology Checklist – What Works Where
- Shared Computers and Printers
- OTiS Your virtual Help Desk Attendant
- Logging in to Wi-Fi
- Logging in to UEsmartnet
- RSA Presents: AceCinema
- Streaming Content - Smart TVs and Devices
- Streaming TVs in Residence Halls
- Streaming TVs in Village Properties
- Getting Assistance
Residence Hall Computing – Wi-Fi and Ethernet
All students living in UE residence halls have access to both wireless Internet and two Ethernet ports in their rooms. Some rooms have a Wi-Fi access point connected to one of the room's Ethernet ports. If you need access to that port, do not disconnect the Wi-Fi cord! Contact OTS at 812-488-2077 to add a port (no charge).
If you need more than one Ethernet port on one side of the room for multiple devices, it is easy to purchase Ethernet switches available for a reasonable cost online. Contact OTS at 812-488-2077 if you are unsure about what device to get.
Village Property Computing – Wi-Fi and Ethernet
Students residing in our Village housing have access to high speed Internet. See the chart below to find out the type of Internet provided for our different units.
Location | Ethernet | UE Wi-Fi | Cable Modem |
---|---|---|---|
Townhouses | Yes | Yes | No |
Jones Hall | Yes | Yes | No |
Apartments | No | Yes | No |
Technology Checklist – What Works Where
Technology | Works on Ethernet | Works on UE Wi-Fi** | Works on UEsmartnet** |
---|---|---|---|
Desktops | Yes (best connection) | Yes | No |
Laptops | Yes | Yes | No |
Smartphones | NA | Yes | No |
Tablets | NA | Yes | No |
RSA Presents: AceCinema | Yes See section on AceCinema |
Yes See section on AceCinema |
No To view on a TV, use Wi-Fi on laptop. Link laptop and TV with HDMI cord. |
SMART TVs | Yes | No | Yes – with Mac Address Registration on OTiS |
Blu-Ray | Yes | No | Yes – with Mac Address Registration on OTiS |
ROKU | Yes - with native Ethernet connection | No | Yes – with Mac Address Registration on OTiS |
Chrome Cast | No | No | No |
Amazon Fire stick | No | No | Yes – with Mac Address Registration on OTiS |
Apple TV | Yes | No | Yes – with Mac Address Registration on OTiS |
Xbox / PlayStation | Yes | No | Yes – with Mac Address Registration on OTiS |
Nintendo | Yes -with USB to Ethernet Adapter | No | Yes – with Mac Address Registration on OTiS |
Personal Routers / Access Points | Personal routers and Access Points can interfere with the UE wireless system and network and are not allowed to be used on campus. A multiport switch can be used to increase the number of Ethernet ports in your room. Contact OTS if you are unsure if your device is allowed on the network. |
*It is recommended to utilize an Ethernet port if your device is equipped for Ethernet. This will offer the best connection and speeds.
Printing
Printing Services
Students have a printing account through papercut.xgcr.net
Students are allocated $40 per semester.
Greyscale: 5 cents a page (one sided), 4 cents a page per side (two sided)
Color: 10 cents a page (one sided), 9 cents a page per side (two sided) Students can recharge their allocation at a reasonable cost through Student Financial Services.
Personal Printers and Personal Wi-Fi Printers
Personal Wi-Fi printers cannot be connected through Wi-Fi. Printers must be directly connected to the computer. Be sure that the printer comes with a USB port for a direct connection with your computer.
Shared Computers and Printers
Each hall contains community computers, one of which is an iMac, for use by any resident.
- New Hall has 1 PC computer in each of the study rooms on second, third and fourth floors. Printers are located on first, second and fourth floors.
- Hale Hall has 3 PCs and 1 Mac computer. There is one computer in each floor study Lounge. The hall printer is located in the first floor study lounge.
- Moore Hall has 43 PCs and 1 Mac computer. All computers and the hall printer are located in the north basement computer lab.
- Schroeder Hall has 3 PCs and 1 Mac computer. All computers and the hall printer are located in the first floor corner lounge.
- Powell Hall has 3 PCs and 1 Mac computer. Honors students have access to free black/white and color printing located in the Honors Lounge in Powell.
OTiS Your virtual Help Desk Attendant
You can find many answers and solutions by simply contacting OTiS on the menu bar of your Teams App or through the online Help Desk at: http://help.xgcr.net.
Ask OTiS virtually any question and you should get a helpful solution!
- Set up a streaming device to SmartNet
- Ask a software question
- Request a computing solution
- Get a phone number for the RA on duty in your Hall
Logging in to Wi-Fi
To connect to UEWifi, enter your username and password. Your username will be the first part of your UE email address.
Logging in to UEsmartnet
To initially connect to UEsmartnet, connect with OTiS. You will be asked for the MAC address for your device. Once registered, your device will be able to connect. If you do not know how to find your MAC address, OTiS will guide you through it.
RSA Presents: AceCinema
AceCinema is a FREE video streaming service funded through Resident Students Association (RSA). This service is available to students while on our main campus through the UE Wi-Fi network.
Service may vary for students living in some Village Properties and Greek Houses.
Watch a movie: Go to http://AceCinema.xgcr.net.
(Always type in the http:// when viewing on a desktop or laptop)
Request your favorite movies and shows: http://forms.office.com/r/LsUjcRwqq6
Streaming Content - Smart TVs and Devices
There are many ways to access streaming digital content. See Technology Checklist – What Works Where.
- Ace Cinema on mobile devices (UE Wi-Fi) or desktop/laptop (UE Wi-Fi or Ethernet).
- Streaming content over UE SmartNet and a MAC Address Registration for:
- Smart TVs, Blu-Ray, ROKU, Fire Stick, Apple TV, Xbox/PlayStation, or Nintendo.
- Streaming content over Ethernet for:
- Smart TVs, Blu-Ray, ROKU, Apple TV, Xbox/PlayStation, or Nintendo.
- Streaming content on desktop/laptops through an Ethernet connection.
Streaming TVs in Residence Halls
Students have access to TVs equipped with Guest ROKU services in designated common area lounges. Each residence hall has at least two common areas with a public TV. Here are locations of common area TVs:
- New Hall has common area TVs in the first floor lobby and in each of the study/social rooms on second, third, and fourth floors.
- Hale Hall has a common area TV located in the first floor game room and another in the lounge adjacent to the kitchen.
- Moore Hall has three common area TVs. Two located in main lounges on the first floor and basement, and one in the basement community room.
- Schroeder Hall has TVs in their corner lounges throughout the hall.
- Powell Hall has several common area TVs located in the main lobby and the lounges on the basement, second floor, and third floor.
- Jones Hall has two common area TVs. They are located in the first floor lounges.
- Ridgway has common area TVs with Digital Cable programming located in Rademacher's Lounge across from the coffee shop on the first floor.
Streaming TVs in Village Properties
Students in Village housing are responsible for bringing their own digital television to stream their favorite shows and movies. Currently UE Townhouses are equipped with a flat screen TV in the living room with Guest ROKU services. If needed, students in Village houses and apartments can check out a Guest ROKU device from Residence Life.
Getting Assistance
- Go to: http://help.xgcr.net/
- Email: help@xgcr.net
- Call the OTS Help Desk: 812-488-2077.
Office Phone
812-488-2956
Office Email
residencelife@xgcr.net
Office Location
Student Life Center, Second Floor, Ridgway University Center